Membership Terms & Conditions

1. Your Responsibility & Assumption of Risk
Your safety is our priority, but you participate in classes at your own risk. You are responsible for exercising within your limits and acknowledge that MC Fitness is not liable for any injuries you may sustain while exercising.

2. Class Cancellations & No-Shows

  • 10-Hour Cancellation Policy: To avoid losing a class from your pack, you must cancel or reschedule your class booking at least 10 hours before it starts.

  • Late Cancellations: If you cancel with less than 10 hours' notice, the class will be forfeited.

3. Direct Debit Memberships

  • Payment Schedule: You authorize MC Fitness to automatically charge your nominated account either every two weeks (fortnightly) or every four weeks, as per your chosen plan.

  • Class Credits & Expiry:

    • Fortnightly Plan: Your paid-for classes are valid for 21 days from the payment date.

    • 4-Week Plan: Your paid-for classes are valid for 45 days from the payment date.

    • Unused classes expire at the end of these periods.

4. Putting Your Membership On Hold (Suspension)
You may request to temporarily suspend your membership and payments under the following conditions:

  • How to Request: Submit a suspension request through the MC Fitness App or by email.

  • Notice Required: We require at least 7 days' notice before your requested suspension start date.

  • Duration: The minimum suspension period is 10 days, and the maximum is 12 weeks.

5. Cancelling Your Membership
To permanently cancel your membership:

  • How to Request: You must send us a cancellation request by email.

  • Notice Period: We require at least 2 weeks' notice.

  • Important: Upon cancellation, any unused classes in your account will be forfeited, and no refunds will be issued for unused classes or pre-paid fees.

6. Failed Payments & Debt Collection
If a direct debit payment from your account fails:

  • You will be notified and given an opportunity to fix the payment.

  • If the failed payment is not resolved after several attempts, MC Fitness may engage a debt collection agency.

  • In this event, you will be responsible for all outstanding fees, plus any associated legal and collection costs. MC Fitness also reserves the right to terminate your membership.

Agreement
By checking the box and clicking "Submit," I confirm that I have read, understood, and agree to these Terms and Conditions.

© MC Fitness

1/5 Eastgate Court, Wantirna South, Vic 3152

Contact Us at (03)88190276